Last updated: March 2026

At Swallow Forge (“we,” “us,” “our”), accessible from http://www.swallow-forge.com/
(the “Site”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information you provide directly and automatically when you use the Site.

a) Personal Data You Provide

• You may choose to provide us with personal information when:
• You complete a contact or inquiry form
• Subscribe to newsletters
• Register for an account
• Make an order or purchase
• Interact with customer service

Examples include:

• Name
• Email address
• Phone number
• Postal address
• Billing information
• Payment details (note: payment data may be processed by a third-party payment processor — see Section 6)

b) Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages viewed and interaction data
• Referring website
• Date/time of visit
• Through cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

• We may use personal information for purposes including, but not limited to:
• Providing, operating, and maintaining our Site
• Responding to your questions and requests
• Processing orders, payments, and fulfillment
• Sending updates, newsletters, marketing, or promotional materials (where permitted)
• Improving our products, services, and user experience
• Security monitoring and fraud prevention
• Complying with legal obligations

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as web beacons and pixels) to operate and improve our Site and services, and to track usage patterns.

You can control cookie settings via your browser settings. However, disabling cookies may affect the Site’s functionality.

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers

Trusted third-party partners who help us operate the Site, such as:

• Hosting providers
• Payment processors
• Email and marketing platforms
• Analytics and CRM tools

Legal Requirements

We may disclose personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

Business Transfers

If Swallow Forge is involved in a merger, acquisition, reorganisation, or asset sale, user information may be transferred as part of that transaction.

5. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

6. PAYMENT PROCESSING

Any financial information collected during payments is processed by secure, reputable third-party payment providers (e.g., Stripe, PayPal). We do not store credit card numbers on our servers.

Please refer to the payment processor’s privacy policy for details on how your data is protected.

7. DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely foolproof.

9. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access or request copies of your personal data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent where provided

To exercise any rights, contact us at the address below.

10. CHILDREN’S PRIVACY

Our Site is not intended for children under 16. We do not knowingly collect or process data from minors without parental consent.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. When we do, we will revise the “Last updated” date at the top.

12. CONTACT US

If you have questions or requests related to this Privacy Policy, you can contact:

Swallow Forge
Email: toby@swallowforge.com
Address: 117 Piccotts End, Hemel Hempstead HP1 3AU
Website: www.swallow-forge.com